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The Caroline K. Huo Group
DRE# 01419566
DRE #01906450
SF BAY AREA | Keller Williams Peninsula Estates
DRE #01934115
ORANGE COUNTY | Keller Williams Laguna Niguel
Purchasing a home in today's market can be a highly stressful and time-consuming process, which is why choosing the right real estate team to guide, advise, negotiate, and close have never been more important.
Our team has created and perfected our approach to making the home buying process easy for our clients. One of our team's key points of difference, and one in which our clients find great value, is that not only do we know a county or area, we are also micro-market experts who know the cities, neighborhoods and communities in great detail so that our clients are always informed and can make the best decision.
Our specialized professionals will use their expertise to find your dream home, and work closely with you to ensure as little inconvenience as possible.
Our number one priority is to find a property that you love, within your budget, and that has the upside for appreciation.
Purchasing a home has never been easier.
We will listen to your needs, exceed expectations, provide white glove service, skillfully negotiate, and shift the burden finding and closing on your dream home to our team.
We live in a breathe our communities, know neighborhoods like the back of our hands, and understand micro-market dynamics.
We tour most homes in our market within hours or days of them hitting the market, if not before. We're your feet on the ground, and we share our insights directly with you.
Discover new neighborhoods and gain a deeper understanding of individual markets with us behind the wheel.
Making an offer is less scary when you have the right information. We gather data-points from key market factors to help you make the smartest offer, and skillfully negotiate the best terms.
Our clients receive access to our roster of curated vendors and expert resources to help make your new property your home.
Our Clients Consistently Rate Us
AVG DAYS ON MARKET
REPEAT AND
REFERRAL
WSJ Top 100 Team
CAlifornia & Bay Area
*From reviews on Google, Yelp, and Zillow; Based on MLS Data
Here's a look at the timeline of what to expect when working with us to sell your home.
Our intake questionnaire
We start with a quick questionnaire for a satellite understanding of your needs and timing.
Our Initial Phone Call
Once we have reviewed your questionnaire responses, we like to meet virtually or in-person to dig deeper for an In-Depth Buyer Consultation. This meeting typically lasts 30-60 minutes. We will discuss:
Let's establish our relationship
To work on your behalf we must formalize our relationship with a Buyer Representation Agreement.
This is essentially establishing a formal relationship between us. It allows us to perform work for you, as well as to have conversations with other agents and to negotiate on your behalf.
While this is a formal legal agreement, it can be terminated at any time. It also doesn't have to be broad, and can be specific to a single property. We will explain this to you in-depth during our consultation.
The main benefit is you receive a higher level of service. We will actually perform work for you because you are our client! It establishes us as your fiduciary and allows us to give you access to coming soon and off market listings.
Get pre-approved and other financing in order
A pre-approval demonstrates that you're a serious buyer and you're ready to jump. Being pre-approved can literally open doors, as some agents will not allow showings to buyers who are not financially capable of purchasing. Additionally, an offer generally cannot be drafted without proof of funds or financial capacity.
We have the expert resources you need to ensure you're financially prepared to start your home search.
Let's see what's on the market
After further defining your criteria, we will set up an MLS search portal for you to receive notifications of properties that are within your specified criteria.
An MLS search portal is better than searches you might have set up on sites like Redfin or Zillow because it provides you with the same information and coming soon properties only displayed to other licensed agents and brokers. It also allows you to make notes and favorite or discard properties, which helps us to make sure we're finding you the right home.
We will tour "coming soon" properties on your behalf and we leverage our association with various groups such as The Top Agent Network (TAN), which is an invite-only membership for the top 10% of agents. On TAN we are informed about upcoming listings and opportunities for our clients.
Let's embark on an adventure together
Once pre-approved and you've had time to explore what's on market, we embark on a customized Grand Tour based on our now thoughtfully and properly defined criteria. We will visit neighborhoods you like, as well as neighborhoods that you may not have considered but we believe would be worth considering based on our conversations. This is the fun part!
Seeing available homes
We will personally take you either on a virtual tour or a private showing of all properties that are of interest to you or we think may be interesting. We discuss the pros, the cons, and the next steps should you decide to write an offer.
Each showing should lead us closer to "the one."
Strategically positioning you for success
We will review all disclosures with you, find answers to your questions, and prepare a comprehensive offer package to best position you for success.
Getting your offer accepted, countered, or planning beyond a rejection
Once an offer is made, the seller may accept it, counter it, or reject it. If your offer is accepted, we move into escrow. If your offer is countered, we work with you to ensure your counteroffer has the best terms for you and the seller, increasing our odds of acceptance. If it's rejected, we'll regroup and plan a path forward together.
Let the countdown begin
Our team will keep you informed of the process and all the key steps during escrow. Once the purchase of your home is official and recorded with the county, we will notify you immediately of the exciting news, and coordinate the handoff of all keys to you as the new homeowner!
Important timelines in the escrow process include:
"In an unpredictable market, it is imperative to have a professional, knowledgeable, serious and compassionate team to work with. Caroline and her team embody a philosophy and work ethic that is unparalleled. They are truly invested in their clients and work towards the best possible outcome with transparency and communication. They have impeccable integrity and a team that delivers on their promises leading to success."
- Adel & Hoda
“Caroline represented us for home sale in Belmont. It was challenging on several levels being the most expensive home in Belmont in history as well as a buyer who almost couldn’t close the deal twice. She and her excellent team did a fantastic job from the beginning to end persevering and closing after much effort.
She is professional, a great problem solver, has excellent marketing and pricing judgement, solid execution on staging, marketing & managing improvements- and incredibly response with a good attitude. She is the realtor i’ve worked with in my 20+ years of home ownership. I strongly recommend her to anyone buying or selling a home.”
- Rajil K.
“The CKH team did an amazing job selling our home. They were responsive and professional throughout. Their marketing & pricing strategy were spot on! We had our initial doubts given the state of the local market due to the pandemic, but they instilled confidence in their approach with good insight and data, so we trusted them to pursue their recommended strategies… The house was put in great move-in shape, making it an attractive property on the the market and generating traffic and interest. We’ve sold multiple houses in the past 20 years, but this was the best experience working with a team in all that time. We would definitely work with this again.”
- Paolo M.
Events
Catch our summer movie, cool off with ice cream socials, and join us for other intimate gatherings. We love to introduce like-minded people and help our clients and friends to grow their networks. From our events, non-profits have been formed, and business accelerated.
Education
One of our main goals is to empower our clients with knowledge. We frequently present real estate investing seminars with expert real estate investors so you can be learn to build wealth in real estate. We also offer seminars with wealth advisors and financial planners so you can learn how build and protect your wealth.
REWARDS
Be rewarded when you refer your family and friends to us. For each referral you entrust to us, we send a special surprise. From there, when business you referred closes, we have a three-tier Rewards Program with rewards include wine from Silver Oak to gift cards for AirBnb.
The Caroline K. Huo Group
DRE# 01419566 | MLS ID 70010141
PROUDLY SERVING THE SF BAY AREA
Keller Williams Advisors | DRE #01906450
Each office is independently owned and operated.
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